September 29, 2023

The previous few weeks have seen a sudden spurt in WhatsApp customers in India receiving worldwide calls from unknown numbers. These WhatsApp calls from worldwide numbers embrace each audio and video calls. Social media platforms are flooded with complaints of customers reporting such WhatsApp calls. The moment messaging firm has responded to the rip-off. In a press release, WhatsApp has two necessary options for its customers to remain secure from such scams.

WhatsApp’s two necessary ideas for customers
WhatsApp has steered two necessary issues that customers can do to sort out these pretend calls and keep secure, these embrace:

1. Block such numbers

2. Report these numbers to WhatsApp.

“Blocking and Reporting suspicious messages/ calls is a vital step to successfully fight scams and when customers obtain calls from unknown worldwide or home telephone numbers, WhatsApp offers a handy option to block and report suspicious accounts. It’s necessary to report these accounts to WhatsApp in order that we will take the required motion in opposition to and ban them from the platform. Customers may also management who sees their private particulars and their on-line presence through the use of our privateness controls. Conserving your private particulars seen to solely your contacts will help safeguard your account in opposition to unhealthy actors,” a WhatsApp spokesperson mentioned.

“Moreover, we now have persistently invested in Synthetic Intelligence and different state-of-the-art know-how, information scientists and specialists, and in processes, to be able to preserve our customers secure on our platform. Our month-to-month person security report that we publish in accordance with the IT Guidelines 2021, incorporates particulars of the person complaints acquired and the corresponding motion taken by WhatsApp, in addition to WhatsApp’s personal preventive actions to fight abuse on our platform. As captured within the newest Month-to-month Report, WhatsApp banned over 4.7 million accounts within the month of March alone,” the assertion added.

WhatsApp’s security marketing campaign
By the way, WhatsApp launched a security marketing campaign earlier this month. Known as ‘Keep Secure with WhatsApp’, the marketing campaign goals to lift person consciousness round safer digital practices. It highlights product options that empower customers to take management of their on-line security and guarantee a safer messaging expertise. The marketing campaign focuses on educating customers about WhatsApp’s in-built product options and security instruments like Two-Step Verification, Block and Report and Privateness controls.


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