October 2, 2023

Zoom Video Communications (ZVC) has introduced that it has secured a pan-India telecom licence that may allow the online convention firm to additionally supply phone companies to the enterprise clients. At present, the US-based firm presents voice and video convention companies via its web site and app.

“ZVC India, mother or father agency Zoom Video Communications, Inc, has acquired the Unified License with Entry – pan India, NLD Nationwide Lengthy Distance, and ILD – Worldwide Lengthy Distance from the Division of Telecommunications (DoT), Authorities of India,” the corporate stated in a press release.

In September final 12 months, Cisco’s Indian subsidiary WebEx India was granted a telecom licence, permitting the corporate to ship “enterprise grade” nationwide and worldwide telecom connectivity within the nation.

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What does it imply for companies?
The corporate stated that with these licences, will probably be in a position to supply its cloud-based personal department change (PBX) service ‘Zoom Telephone’ to multinational firms (MNCs) and companies working in India.

The PBX system basically acts as an area phone change that facilitates convention name administration for companies.

What’s Zoom Telephone?
Zoom Telephone is a worldwide cloud PBX utility service that permits MNCs and companies in India to have a single communication platform for his or her world workforce.

It presents options reminiscent of clever name routing, auto attendants, interactive voice response, shared line look, name queuing, name analytics, voicemail, recordings and transcriptions, in addition to desktop/cellular app expertise, optimised for enterprise customers.

“With Zoom Telephone, India companies and MNCs can help versatile work environments, foster higher collaboration amongst workers and elevate the shopper expertise,” stated Sameer Raje, ZVC normal supervisor and head, India and SAARC Area.

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Within the coming months, Zoom will work with regulators and companions to supply telecommunications companies bundled with its Zoom Telephone PBX service.

“This vital milestone underscores our continued focus in India, a strategic progress marketplace for Zoom, and our dedication to bringing new and revolutionary collaboration options to India customers,” Raje added.

Based on the corporate, Zoom Telephone grew greater than 100% year-on-year globally in fiscal 12 months 2023, surpassing 5.5 million seats within the fourth quarter of fiscal 12 months 2023.


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